Overheating
#11
Originally Posted by TxSkyPilot
I just came from the dealer. Bad news. When they went through this process they heard distressing engine noises and shut it down. He told me they were going to go through the engine for further inspection.
#13
Originally Posted by ng8650
Forget the Equinox and get her a Dodge CHARGER!!!!
Ng
Ng
That would be nice, but then the kids have to be stuck in the trunk.
She wants to get rid of her minvan and the Equinox seems to have enough room not priced out of are budget
TxSkyPilot Thanks for the review
#14
I'm getting mixed messages from the dealer. One guy told me over the phone they were getting in the parts from Detoit to "rebuild" my engine. I said, "I have 300 miles on this car. It had a defective part that caused engine damage. I don't want a rebuilt engine in my new car. I want a new engine in my new car."
I then called my salesman. He's working hard to make this right. I asked him if I had any choice in how my car is repaired and he said of course I do. I told him that my preference is to have a new engine installed. He said that was definitely doable and that there was a GM rep at the dealer today and that he would go and talk to him right away.
I miss my HHR!
I then called my salesman. He's working hard to make this right. I asked him if I had any choice in how my car is repaired and he said of course I do. I told him that my preference is to have a new engine installed. He said that was definitely doable and that there was a GM rep at the dealer today and that he would go and talk to him right away.
I miss my HHR!
#15
Force them to replace the engine. When things go "clunk" in an engine, bad things have happened. Let GM send yours to their Mr. Goodwrench mechanic school and let the students rebuild it for themselves.
#16
Originally Posted by TxSkyPilot
One guy told me over the phone they were getting in the parts from Detoit to "rebuild" my engine. I said, "I have 300 miles on this car. It had a defective part that caused engine damage. I don't want a rebuilt engine in my new car. I want a new engine in my new car."
I miss my HHR!
I miss my HHR!
#17
Originally Posted by MikeX
Man, I feel for u, but I hope they don't have an out in the warranty language - you know "we can repair or replace at our discretion". Yea I sure don't want a rebuilt engine in my new car! Keep fighting!
#19
Originally Posted by TxSkyPilot
They probably do have that out but in the spirit of satisfying a long-term customer, I hope they don't resort to using it.
#20
I called back today and talked to the assistant service manager. He said GM had agreed to replace my engine with a new one and they would have one overnighted and hopefully installed by the weekend.
Hey guys, this has been such a distressing situation. Thanks for being supportive and letting me rant a bit.
Hey guys, this has been such a distressing situation. Thanks for being supportive and letting me rant a bit.