Took wife's HHR to dealer this morning.
10-17-2007 | 02:08 PM
#12
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Joined: 10-25-2006
Posts: 1,761
From: The Show-Me State
The car has 33k on it. The service rep is writing up the service ticket, looks at the mileage, and gives a me stern look while saying, "I see you still haven't had your transmission fluid changed for the winter. We should do that for you." I look at him and smile and say, "I think I'll wait until 50k miles like GM recomends."
10-17-2007 | 03:31 PM
#13
Thread Starter
Senior Member
Joined: 04-30-2006
Posts: 9,149
From: Maryland Heights, MO
10-17-2007 | 03:52 PM
#17
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Joined: 03-05-2007
Posts: 629
From: Rochester NY/The Villages, Florida
Well I took Bonnie's HHR to the dealer today for some warranty work. Now this is a dealer I usually trust.
The car has 33k on it. The service rep is writing up the service ticket, looks at the mileage, and gives a me stern look while saying, "I see you still haven't had your transmission fluid changed for the winter. We should do that for you." I look at him and smile and say, "I think I'll wait until 50k miles like GM recomends."
So then he tells me we're passed time for the fuel injectors to be cleaned. At this point I just laughed and told him that we take car of those things when they are due by the GM schedule. So he gives me that stern look again and says, " Oh, so you're a trained mechanic and have your own garage?" At that point I told him with a stern look, "Just stop it!"
I signed the service order and went my way. Just goes to show you that even a "good" dealer may try to take ya to the cleaners if you're not careful!
The car has 33k on it. The service rep is writing up the service ticket, looks at the mileage, and gives a me stern look while saying, "I see you still haven't had your transmission fluid changed for the winter. We should do that for you." I look at him and smile and say, "I think I'll wait until 50k miles like GM recomends."
So then he tells me we're passed time for the fuel injectors to be cleaned. At this point I just laughed and told him that we take car of those things when they are due by the GM schedule. So he gives me that stern look again and says, " Oh, so you're a trained mechanic and have your own garage?" At that point I told him with a stern look, "Just stop it!"
I signed the service order and went my way. Just goes to show you that even a "good" dealer may try to take ya to the cleaners if you're not careful!
I wonder what kind of a line he would use on a customer who just took delivery of a new vehicle?
Next time you go in for service Mike wear your, "Educated Consumer Hat" and see if they still try to sell you something you don't need.
10-17-2007 | 05:52 PM
#18
Senior Member
Joined: 09-07-2007
Posts: 624
From: RIO GRANDE VALLEY, TX
the funny thing that happend with me is that when i took my hhr for a warranty issue a couple of weeks after i got the car, the guy writing the ticket asked me if i wanted to do an oil change. He told me that it would be a good idea since there was no record of when the prev. owner did one and since the car may have been sitting on the lot waiting to be sold, why take a chance. i've been in sales for some time and i must say that was a pretty good pitch there. I told him naw ill do it my self on my next day off. Thats when he told me, well we can do it here for only $$$ that way you don't have to get under the car and get all dirty when changing the oil and FILTER. I looked at him and said, well the filter is acctually on top. as he tore of the paper he replied, the oil filter is always on the bottom. too bad i couldn't have done a "click on this link" type of thing on his BUTT.
10-17-2007 | 06:04 PM
#19
Senior Member
Joined: 09-10-2007
Posts: 187
From: Southern California
Remember that episode of Seinfeld where Jerry needs something done to his car, and he takes it to a dealer and is quoted some outrageous price? He tells George that he thinks the dealer "might be trying to screw me." George's reply is the God's truth: "Well, of course they're trying to screw you. What do you think? That's what they do. They can make up anything. Nobody knows. 'By the way, you need a new Johnson rod in there.' 'Oh, a Johnson rod. Yeah, well,you better put one of those on!'"
