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Great Customer Service...

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Old 05-16-2007 | 07:57 PM
  #1  
Black Beauty's Avatar
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Joined: 05-13-2006
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From: Chicago,IL
Great Customer Service...

I noticed a crack in my rear drivers side in-channel vent shade a couple washings ago. I don`t know how or when, just it was cracked.
So I contact Lund International and ask if I could get (a) replacement vent for my rear drivers side.
"Oh no sir, we don`t break up sets to send just one piece, we send a whole new set."
SWEET...
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Old 05-16-2007 | 08:02 PM
  #2  
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That's very cool!
Old 05-16-2007 | 08:03 PM
  #3  
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They are really good Pepole I have been to their place in Wheeling Il.
Old 05-16-2007 | 08:12 PM
  #4  
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From: Lake Isabella CA
Did they ask for a proof of purchase or the old set back? Or, did the picture server as proof enough for them?
Old 05-16-2007 | 08:46 PM
  #5  
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Nope.

Originally Posted by SindyDix
Did they ask for a proof of purchase or the old set back? Or, did the picture server as proof enough for them?
I just called them up... I`d registered when I got them, but no other proof or questions asked.
And as you can see, I have the original set on the ride.
Old 05-17-2007 | 07:26 AM
  #6  
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I saw a PT with chrome vent covers, didn`t look bad. Thinking about doing that with this set.
I`m not really in a hurry to remove/replace the cracked one, I just wanted a replacement to be on stand-by, never expected a whole set.
Old 05-17-2007 | 07:46 AM
  #7  
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Good companys like that will prosper satisfying their customers

Are those the in channel ones or the stickons?


Goose
Old 05-17-2007 | 07:53 AM
  #8  
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jx3
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Originally Posted by Goose
Are those the in channel ones or the stickons?
Originally Posted by Black Beauty
I noticed a crack in my rear drivers side in-channel vent shade a couple washings ago.
Old 05-17-2007 | 08:33 AM
  #9  
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From: Port Huron, Michigan
http://www.truktoys.com/ViewImage2.a...637&type=large

Chrome!!
Old 05-17-2007 | 12:45 PM
  #10  
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Thumbs up

Now that's excellent service!!



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