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2008 ignition problem

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Old 06-22-2012 | 08:21 PM
  #1  
cjboggs's Avatar
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Joined: 06-18-2012
Posts: 1
From: Bowling Green, OH
2008 ignition problem

Last weekend I got into my 2008 HHR and could not turn the key in the ignition. Everything was locked up! This happened once before 2 years ago and another HHR owner told me it would happen again. A friend told me there was a recall on the ignition cylinder so I called Thayer Chevrolet where the car was originally purchased (I'm the 2nd owner) and they serviced it the next day. I could have waited since it usually take an hour but I left it in the morning and they called after lunch. Key works perfectly and I'm very satisfied with the entire process!
Old 06-22-2012 | 08:36 PM
  #2  
LawDog88's Avatar
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Joined: 10-02-2010
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From: Port Huron, MI
Welcome cjboggs! Glad that you got your problem resolved. Hope you enjoy the forum and stick around for a while!
Old 06-22-2012 | 10:52 PM
  #3  
843de's Avatar
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Joined: 06-30-2010
Posts: 25,739
From: Kannapolis NC
to the forum cjboggs!

Glad to hear you got fixed up, sounds like a good dealer!
Old 06-22-2012 | 11:47 PM
  #4  
sleeper's Avatar
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Joined: 01-09-2007
Posts: 15,983
From: SE USA
Originally Posted by cjboggs
A friend told me there was a recall on the ignition cylinder so I called Thayer Chevrolet where the car was originally purchased (I'm the 2nd owner) and they serviced it the next day. I could have waited since it usually take an hour but I left it in the morning and they called after lunch. Key works perfectly and I'm very satisfied with the entire process!
Welcome- Not an actual Recall, but a Special Coverage Provision,
#12089 for 10 years.

12089

Special Coverage

MODELS: 2007-2008 Chevrolet Cobalt
2008-2009 Chevrolet HHR
2007-2008 Pontiac G5

CONDITION
On some 2007-2008 model year Chevrolet Cobalt and Pontiac G5, and 2008-2009 Chevrolet HHR vehicles may develop a binding condition between the ignition lock cylinder and the housing. If this occurs, it may be difficult to turn the ignition key and/or remove it from the ignition. If the vehicle is running, the driver may not be able to turn the vehicle off.

SPECIAL COVERAGE ADJUSTMENT
This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to replace the ignition lock cylinder. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after April 19, 2012 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to April 19, 2012 must be submitted to the Service Contract provider.
Old 06-25-2012 | 10:34 AM
  #5  
ChevroletCustomerService's Avatar
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Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
Originally Posted by cjboggs
Last weekend I got into my 2008 HHR and could not turn the key in the ignition. Everything was locked up! This happened once before 2 years ago and another HHR owner told me it would happen again. A friend told me there was a recall on the ignition cylinder so I called Thayer Chevrolet where the car was originally purchased (I'm the 2nd owner) and they serviced it the next day. I could have waited since it usually take an hour but I left it in the morning and they called after lunch. Key works perfectly and I'm very satisfied with the entire process!
I hope you had a great weekend. I am happy you got this taken care of in a timely manner.

Michelle, Chevrolet Customer Service
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