The service MANAGER at my local Chevy dealership backed a Silverado into my '07 Black HHR today. Hood and grill will have to be replaced. You guys had any experience with paint not matching. I don't even want the car anymore because I know it won't match worth a crap. Just curious if you guys have any issues with this.

 

Are you serious, the Service Manager backed into your HHR?
He needs to have his Silverado taken away! Glasses changed, cell phone taken away.

Sorry Back on subject, I have a SOM sorry for your LOSS!

 

Did you hurt the service manager?????? It would have been a very ugly scene if he had backed into our HHR. My guy stands guard over ours when they service it...... I know they hate to see him come. But after the problems we had with our Aveo, he will not leave the car where he can't see it.
We had a 2005 Aveo that was in a hail storm... over $5500.00 in damages. Needed a new windshield, hood, fender and door, besides all the damage to the roof. Never were happy with the repairs or the paint. And it seemed like every time we took it back it would end up with a new dent or mark. Finally decided it had to go.
Hope you have better luck than we did.

 

People just don't give a rats a** anymore - including the dealers. I am a diehard Chevy man but I've had it. Accidents will happen but to be "ho hum" about it like it's not big deal just blows my mind. They've ruined my HHR and I have a feeling it's going to be two-toned when I get it back with a new hood on it. I just posted a picture of it after the crash.



Hopefully you guys will feel sorry for me b/c the dealer just acted like it was no biggie. I'm not done with them yet. Trust me.

 

Sorry for your troubles, I know how I would feel.
In MVHO it will match just fine, or buy a new one with the crash discount?
Try to relax, things happen and nobody was hurt.

 

Well your lucky it is black . it will more than likely match the color because its black and there wont be but one maybe 2 colors in the mix. The only thing i can see not matching is the texture of the paint "orange peel" is what we call it in the body shop and it probably wont be exactly the same because more than likely they will get dirt or dus tin the paint and wet sand and buff the new hood so it should be "slicker" if that is the case. you should be fine though.

 

I tried the crash discount - what a freaking joke. I bought the car in July - retail on it was $24750 - the crash discount they offered me today was $16,500. That REALLY put me over the edge. I could go to the Honda dealer and get a better deal than that. Nobody was hurt but now I have what I consider a salvaged car - in my eyes it always will be from now on.

 

Non-metallic colors are easier to match than metallics, especially darker ones. You can't get much darker than black.

You would think that the metallic particles in paint would land on the surface in a random manner but that is only partially true. The spray nozzle imparts a general orientation to a large number of the particles. Each nozzle has a unique "fingerprint", if you will.

If a body panel requires refinishing, the mathematical odds are against the particle orientation of the refinished panel matching the rest of the vehicle exactly. Light will reflect off the surface in a slightly different manner on the repainted panel depending on the angle of observation and the ambient light conditions, even if the paint itself matches perfectly.

This cannot help but be true for non-metallic colors as well, but the pigment particles are miniscule compared to the metal flakes, so there is a better chance that the refinished panel will be indistinguishable from the original finish on the rest of a newer vehicle.

I'm sure an auto body expert will chime in to corroborate, or shoot down, my assertions.

 

That is basically true except when the Paint is mixed there are many many different formulas for all the same paint code. lets take SOM for example there may be 15 different formulas for that same color and you would then use the VIN to find the best match. Then you make a spray out card and adjust accordingly. There is also a flop control agent in the colors (metallics and pearls mainly) and each formula will have a different amount making the particles fall differntly.

Also, Normal operation when painting an entire panel ( i.e. a new fender) you would blend the color into the adjacent panels ( hood, and Front door) where you would essentially fade the color into the other making the transition much less noticable. thats the basic on how we match colors .

 

What else can you do if there paying for the damages?