At gm dealer having alignment done and confused
#41
If it pulls a little to the left under hard power, thats normal with the FWD. If it pulls to the left just cruising a part throttle, then something is not right. I would suspect that one of the front tires is making it pull a little to the left, first, and suspenion second. "Moon'
Michelle, Chevrolet Customer Service
#42
Here is a little info that I found at this site about alignments and the camber being not only out of spec but the camber being different on either side.
http://www.agcoauto.com/content/news/p2_articleid/176
Camber is the lean, expressed in degrees, that a tire deviates from true vertical. If the wheel stands straight up and down, it is said to have zero camber. If the wheel leans in at the top (toward the center of the vehicle) it is said to have negative camber. Leaning out at the top is positive camber. This holds for tires on the front or rear of the vehicle.
Specification are given for static camber and are expressed as a range. For instance 0.5 degree positive camber, plus or minus 0.5 degree. This is static camber and is used to achieve dynamic camber. When the vehicle is in motion static settings change and dynamic camber will be closer to zero, due to dynamic factors built into the suspension.
Zero camber is ideal for wear as the load is spread evenly across the tire tread. Negative camber would tend to load [wear] the inside of the tread and positive camber the outside. The given specification takes this into account, and attempts to achieve near-zero rolling camber. In reality a small amount of camber is used to assist with handling.
Camber is not only a wear angle, it is also a directional angle. Other factors equal, the vehicle will pull in the direction that has the most positive camber. For instance, zero camber on the left and one degree positive on the right, would produce a pull to the right.
This next part seems to some up my issue
Even if camber is not positive at all, it will still pull toward the side that is more positive. For example if the right wheel were negative one degree and the left were zero. Zero is more positive than negative-one, so the vehicle would veer to the left
in my case camber is supposed to be between-0.3degrees and -1.8degrees driver side and passenger side
driver side is at -1.1 degree almost in the middle of the specs and the passenger side is -.2.0 degrees which is actually .02 degrees out of spec and according to the right up above there is a more positive camber in the driver side which would cause it to veer to the left.
http://www.agcoauto.com/content/news/p2_articleid/176
Camber is the lean, expressed in degrees, that a tire deviates from true vertical. If the wheel stands straight up and down, it is said to have zero camber. If the wheel leans in at the top (toward the center of the vehicle) it is said to have negative camber. Leaning out at the top is positive camber. This holds for tires on the front or rear of the vehicle.
Specification are given for static camber and are expressed as a range. For instance 0.5 degree positive camber, plus or minus 0.5 degree. This is static camber and is used to achieve dynamic camber. When the vehicle is in motion static settings change and dynamic camber will be closer to zero, due to dynamic factors built into the suspension.
Zero camber is ideal for wear as the load is spread evenly across the tire tread. Negative camber would tend to load [wear] the inside of the tread and positive camber the outside. The given specification takes this into account, and attempts to achieve near-zero rolling camber. In reality a small amount of camber is used to assist with handling.
Camber is not only a wear angle, it is also a directional angle. Other factors equal, the vehicle will pull in the direction that has the most positive camber. For instance, zero camber on the left and one degree positive on the right, would produce a pull to the right.
This next part seems to some up my issue
Even if camber is not positive at all, it will still pull toward the side that is more positive. For example if the right wheel were negative one degree and the left were zero. Zero is more positive than negative-one, so the vehicle would veer to the left
in my case camber is supposed to be between-0.3degrees and -1.8degrees driver side and passenger side
driver side is at -1.1 degree almost in the middle of the specs and the passenger side is -.2.0 degrees which is actually .02 degrees out of spec and according to the right up above there is a more positive camber in the driver side which would cause it to veer to the left.
#43
I know your pulling to the left. but anyone else should keep in mind that if you are pulling to the right a bit, it may just be the angle of the road for drainage. so pulling left is really bad if youre on a road with good drainage
#44
Figured. I would post an update I was hoping this would be all done by now. lets see here we are over a week since I bought my.certified preowned chevy hhr ss.
It will be one week tommorow that I went to my local dealer with proof that the toe and camber was off and it just had an alignment at gm.and proof from Firestone it was out of Spec
Quoted $89.95 to fix camber and toe then brought out back and told it would be $180.00 extra to adjust camber to get into GM specs.
I said I should not have to pay (niceley) of course since it was just aligned under 500 miles ago.
Then I was told to just drive it and I.should be fine.
GM corporate actually contacted me.from reading on here.
I explained on Monday I believe it was that I was frustrated that I bought a.GM.certified vehicle and it was sold to me out of specs.
I told GM corporate that I was happy with the car I was happy they fixed the toe in
But I was amazed that I had to pay to get it partially aligned
And I would like to get this In the shop Friday and be done with this.issue.
The answer I got from GM yesterday was that they where still looking into it.
And they would get back to me.they said it really has to get into the shop to determine if its out.it already was at 2 shops
All I.can say is wow GM certified sold me an out of alignment car I have a 3 year 36000 mile warranty over a week later and still not reapaired. Hope to have this rapped up Friday
It will be one week tommorow that I went to my local dealer with proof that the toe and camber was off and it just had an alignment at gm.and proof from Firestone it was out of Spec
Quoted $89.95 to fix camber and toe then brought out back and told it would be $180.00 extra to adjust camber to get into GM specs.
I said I should not have to pay (niceley) of course since it was just aligned under 500 miles ago.
Then I was told to just drive it and I.should be fine.
GM corporate actually contacted me.from reading on here.
I explained on Monday I believe it was that I was frustrated that I bought a.GM.certified vehicle and it was sold to me out of specs.
I told GM corporate that I was happy with the car I was happy they fixed the toe in
But I was amazed that I had to pay to get it partially aligned
And I would like to get this In the shop Friday and be done with this.issue.
The answer I got from GM yesterday was that they where still looking into it.
And they would get back to me.they said it really has to get into the shop to determine if its out.it already was at 2 shops
All I.can say is wow GM certified sold me an out of alignment car I have a 3 year 36000 mile warranty over a week later and still not reapaired. Hope to have this rapped up Friday
Last edited by bigjacksauto; 04-05-2012 at 06:44 AM. Reason: punctuation
#45
After 7500 miles alignments are the customers responsibility. Your selling dealer would be the one who "owe" you something. Also checking the alignment is not part of the Certification process. If the vehicle has obvious pulling problems or irregular tire wear, then the selling dealer would need to fix before putting the vehicle on the lot for sale.
#46
After 7500 miles alignments are the customers responsibility. Your selling dealer would be the one who "owe" you something. Also checking the alignment is not part of the Certification process. If the vehicle has obvious pulling problems or irregular tire wear, then the selling dealer would need to fix before putting the vehicle on the lot for sale.
Answer Me this then,
If the alignment is covered for 7,500 miles
Car was aligned at 53,300 miles I purchased it last week and drove it home starting at 53,325 or so.
Got home had the mismatched tire replaced $200.00(as you know all 4 tires should have mathced per gm certification)and got a free alignment check At Firestone about 53,600 miles (still under 7,500 miles)Firestone said it was bad and needed an alignment. toe out and camber out
Had local gm dealer do alignment at about 53,700 miles,asked what the cost would be to fix camber and toe he said $89.95,an hour later it turned into an additional $180.00 which they suggested that I do not do.
I am have only put on about 800 miles since the first alignment and about 100 miles since the last gm alignment.
am I missing something here I am no where near the 7500 miles on 2 GM alignments. camber still not fixed.
#47
This worries me now. I'm noticing my car pulling very hard to the left. I'll have to get it checked out soon. I'm thinking of doing one of those lifetime alignment deals so I can pay once and hopefully be done paying even if I need one in the future.
Good luck to you!
Brian
Good luck to you!
Brian
#49
Simple job that drives me crazy plus they would have me as a customer for life.rather than going down the road.
Last edited by bigjacksauto; 04-06-2012 at 08:13 AM.
#50
Not confused any more
As some of you know I build race motors and do whole lot of work on older muscle/retro rod street/race cars.
One thing I never understood a ton about was alignment well I can now say I am not at the dealer and not confused on what or was not being done.
I am not sure if I would call it bad luck that I was having.I am just a stickler for having things right I guess and some regualar customer would probably been happy with the car being a little of spec.
I can finally officially say I am very happy with my new SS
Waited for Gm corporate To get back to me,they have been trying to make a decision on this alignment issue for about a week now.
I called left message for the local dealer svc manager 3 days ago no return.
So I finally said I need it done before the weekend so brought it to a huge independent local shop who has some extremely knowledgable workers and a newer alignment machine.
Love my new SS.Still hoping GM will at least pay me or credit me back for the alignment that was done or should I say not done.
indepent shop even redid the toe adjustment better than Gm just did for the second time and also was able to bring the camber into specs.Drove it an it acts and drives better than ever.
I want to thank everyone here for all of your help,information on this.
One thing I never understood a ton about was alignment well I can now say I am not at the dealer and not confused on what or was not being done.
I am not sure if I would call it bad luck that I was having.I am just a stickler for having things right I guess and some regualar customer would probably been happy with the car being a little of spec.
I can finally officially say I am very happy with my new SS
Waited for Gm corporate To get back to me,they have been trying to make a decision on this alignment issue for about a week now.
I called left message for the local dealer svc manager 3 days ago no return.
So I finally said I need it done before the weekend so brought it to a huge independent local shop who has some extremely knowledgable workers and a newer alignment machine.
Love my new SS.Still hoping GM will at least pay me or credit me back for the alignment that was done or should I say not done.
indepent shop even redid the toe adjustment better than Gm just did for the second time and also was able to bring the camber into specs.Drove it an it acts and drives better than ever.
I want to thank everyone here for all of your help,information on this.