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Ignition switch cylinder went ka-put!

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Old 05-12-2012 | 03:48 PM
  #61  
ChevyMgr's Avatar
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Joined: 11-23-2007
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From: Texas
I just got a call from a cobalt owner who got their letter. So some of been sent out.
Old 05-12-2012 | 10:15 PM
  #62  
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Joined: 01-09-2007
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From: SE USA
Thanks Guys...Just wanted to be sure.. Also hopefully this answered for some others as well..

Now if we could get the steering recall Canada got, that would be a good thing as well..
Old 05-13-2012 | 09:17 AM
  #63  
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Joined: 04-20-2011
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From: Ohio
I've got an appointment Thursday at the Chevy dealer to get mine replaced. Will see what happens! john
Old 05-13-2012 | 09:58 PM
  #64  
sleeper's Avatar
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From: SE USA
John - would be great to hear about how it went..

Also if you (after it is replaced) now have a different key for ign & the door...
Old 05-14-2012 | 04:40 AM
  #65  
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Sleeper, I'm told they re-use your tumblers so you keep the original keys! john
Old 05-14-2012 | 04:50 AM
  #66  
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Joined: 10-19-2011
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From: N.Y.
Originally Posted by Rod Run
Yes you will, but they said it just came out. Since it just came out, it's going to take a while to get the info out to everyone

They said it could take a couple of weeks to a couple of months for a notice. You can always go down to your dealer and get it taken care of before you even get the letter. Just give them a call and set up an appointment
I had mine in and it was right on their computer screen.
And yes they use your old key.
Old 05-14-2012 | 06:29 AM
  #67  
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Joined: 12-19-2011
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From: Somewhere
Question

What is the procedure on refunds for those of us that already had it replaced and paid for it?
Old 05-14-2012 | 10:16 AM
  #68  
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Joined: 11-05-2010
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From: Detroit, Michigan USA
Originally Posted by BlindLizard
My key hung up today on my '09. Good thing I had a full tank of gas and it was a weekday. Soz, I call my dealer, headed his direction (1 1/2 hours east) and apparently there is now a recall for '09/10 HHRs on file. Somewhere else I noted, those that have paid for this malfunction can now be reimbursed up to sometime in 2014. Less than an hour after arrival, I was back on the road home. Whew! My dealer was awesome! Some bar in ignition cylinder loosened and jambed it up, requiring cylinder replacement. Can't say enough about my dealer, Superior Chevrolet in Merriam Ks. I was elated!
I am glad this was taken care of for you. If you would like me to look into a dealership compliment for you please send me a private message.

According to the information I have available to me at this time, there is a Special Coverage about this.

Michelle, Chevrolet Customer Service
Old 05-14-2012 | 06:39 PM
  #69  
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Took my paper work and the Bulletin Number to the dealer that did the replacement on mine this afternoon... They checked the bulletin and my repair paperwork, printed out the paperwork for the refund for me to sign and I was out the door in about 15 minutes.

2 to 3 weeks and I'll have my check.

Cheers
Doc
Old 05-15-2012 | 11:00 AM
  #70  
ChevroletCustomerService's Avatar
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Joined: 11-05-2010
Posts: 1,492
From: Detroit, Michigan USA
Originally Posted by Haunted_Hot_Rod
Took my paper work and the Bulletin Number to the dealer that did the replacement on mine this afternoon... They checked the bulletin and my repair paperwork, printed out the paperwork for the refund for me to sign and I was out the door in about 15 minutes.

2 to 3 weeks and I'll have my check.

Cheers
Doc
Thank you for sharing!!!! It is awesome when things like this work out and don't take much time.

Don't hesitate to contact me in the future.

Michelle, Chevrolet Customer Service


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