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stuck key issue and replace shifter

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Old 10-19-2010 | 03:20 PM
  #11  
Dukie's Avatar
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Joined: 03-14-2010
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From: Around Seattle, most of the time
So I got some more news. I wrote to GM yesterday looking for a resolution to this problem. Long story short, my HHR's 3/36 ended on 10/13/2010. The day before the shifter assembly broke.

Old 10-19-2010 | 03:31 PM
  #12  
Greybeard999's Avatar
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Joined: 03-06-2010
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From: Ohio
and people say this isn't planned........ Man! that bites.
Old 10-20-2010 | 03:57 PM
  #13  
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From: Around Seattle, most of the time
Originally Posted by Greybeard999
and people say this isn't planned........ Man! that bites.
Well, GM is trying to work with me. I'll give them that. I keep getting told that they have to diagnose the problem before they'll consider reimbursing me. I plan on dropping off the old shifter assembly to them today, but family flying in may change that.
Old 11-30-2010 | 08:54 AM
  #14  
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Joined: 03-14-2010
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From: Around Seattle, most of the time
UPDATE: I've been in contact with GM Customer Service since the incident happened. Yesterday, I picked up my check for the full amount of the shifter from the dealer I bought the part from. In fact, the woman I spoke with told me that they would have gladly performed a "courtesy repair" had I brought my HHR in. That makes two dealerships that said they would have done it for free.
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