Water leaks?
#212
Well, if you insist....
from the outside, if it's there after washing the car
Seriously however, if the water is only on the window, it has to be a gasket/seal leak in the window channel or top of the door.
from the outside, if it's there after washing the car
Seriously however, if the water is only on the window, it has to be a gasket/seal leak in the window channel or top of the door.
#213
Snoopy, I think Angel may have hit it on the spot. He also has taken it in for the same problem 7 times with no resolution. I think that would meet the min standards for most States but I am not an attorney or expert on this so please correct me if I am wrong..
#214
I had my 2005 Chevy Cavalier in for wet carpet 3 times. The first time they claimed they fixed the problem. 2nd time they also claimed they fixed the problem, 3rd time it sat in a "Water Bath" for four days straight and filled with water but they never could find the leak. I got a new car.
#216
I contacted GM's arbitration division after the second time in because they DID NOT replace the carpet. I told them if I get sick because of moldy carpey I'll be driving a Vette. After the third time it sat in that Huge shower for four days straight and filled with water, GM offered to replace it at N/C to me.
#217
That's why I posted a link to the Texas Lemon Law.
#218
Texas HHR,
I successfully had my HHR replaced due to water leaks. After my 4th time in for repair, I contacted the helpline number in the back of the owner's manual and filed a complaint with GM. During the time they were involved in processing (and denying) my complaint I also made initial contact with a lemon law atty. I called the lawyer because GM was taking too long to make a decision.
The car leaked a 5th time and I took it back to the dealer to show them the water, but refused to leave it. I told the service manager that I didn't want anymore repairs, I wanted a replacement. That was 7 AM. That afternoon Gm called to deny my request for a replacement and offer extended warranty. Bear in mind, the regional sales manger didn't know about the most recent leak or my conversation that morning with the dealership. Told the nice lady from GM that I was finalizing arrangements to hire the atty and that I felt confident that he would be able to sort this out in my favor. Called the atty who said go ahead and take the car in for repair again - don't want them to be able to say you lacked cooperation... At this point, I still didn't have any agreement to use the atty. They were still evaluating whether or not to represent me.
So back to the dealer with the car. Meanwhile the GM regional service manager and the dealer have been on the phone and agreed that there is nothing more to be done with my car. They offered me a deal to get out of the 2006 and into a 2007 which I took. I did have to pay some $$$ but I had already researched and knew what I would have to pay if they took it back under the lemon law. The amounts were about the same.
I did contact a lemon law atty., but it was late in the game and he never really got involved. By the time they called back to say they wanted to take my case, I already had a deal with Gm and they were working on locating an 07 HHR for me.
What helped me the most? I kept reading this forum and one time Snoopy answered one of my posts. He advised me to document the heck out of what was going on with my car. He said go to GM well organized and with all my facts at hand. I took that advice to heart and researched the lemon law before I contacted them. I went to another dealer as though I was going to trade my car in and my husband did the same at the dealership where we bought the car. When GM made my settlement offer, I already had 2 "trade-in" offers to compare it to. I had pictures of my car with water in it and pictures of it sitting in the dealership's garage all taken apart.
I think it helped a little to be able to tell GM that they could go ahead and pay me or else they could wait and pay me and the lawyer, but in the end the lawyer wasn't needed.
Good Luck. You can win. BTW, my 07 hasn't leaked...yet.
Bn_here_b4
I successfully had my HHR replaced due to water leaks. After my 4th time in for repair, I contacted the helpline number in the back of the owner's manual and filed a complaint with GM. During the time they were involved in processing (and denying) my complaint I also made initial contact with a lemon law atty. I called the lawyer because GM was taking too long to make a decision.
The car leaked a 5th time and I took it back to the dealer to show them the water, but refused to leave it. I told the service manager that I didn't want anymore repairs, I wanted a replacement. That was 7 AM. That afternoon Gm called to deny my request for a replacement and offer extended warranty. Bear in mind, the regional sales manger didn't know about the most recent leak or my conversation that morning with the dealership. Told the nice lady from GM that I was finalizing arrangements to hire the atty and that I felt confident that he would be able to sort this out in my favor. Called the atty who said go ahead and take the car in for repair again - don't want them to be able to say you lacked cooperation... At this point, I still didn't have any agreement to use the atty. They were still evaluating whether or not to represent me.
So back to the dealer with the car. Meanwhile the GM regional service manager and the dealer have been on the phone and agreed that there is nothing more to be done with my car. They offered me a deal to get out of the 2006 and into a 2007 which I took. I did have to pay some $$$ but I had already researched and knew what I would have to pay if they took it back under the lemon law. The amounts were about the same.
I did contact a lemon law atty., but it was late in the game and he never really got involved. By the time they called back to say they wanted to take my case, I already had a deal with Gm and they were working on locating an 07 HHR for me.
What helped me the most? I kept reading this forum and one time Snoopy answered one of my posts. He advised me to document the heck out of what was going on with my car. He said go to GM well organized and with all my facts at hand. I took that advice to heart and researched the lemon law before I contacted them. I went to another dealer as though I was going to trade my car in and my husband did the same at the dealership where we bought the car. When GM made my settlement offer, I already had 2 "trade-in" offers to compare it to. I had pictures of my car with water in it and pictures of it sitting in the dealership's garage all taken apart.
I think it helped a little to be able to tell GM that they could go ahead and pay me or else they could wait and pay me and the lawyer, but in the end the lawyer wasn't needed.
Good Luck. You can win. BTW, my 07 hasn't leaked...yet.
Bn_here_b4
#219
Water problem
I took my HHR in last week for the first time. But is the second time I saw the leak. I wanted to have someone come out and look at it so they could get some kind of Idea as to where it is comming from. They only wanted to set up an appointment. So I took it in fer the apointment and they were not able to get it to leek. So I guess I will have to wait to see it again and take it in.